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Marc Maltz, MBA, RODP
Marc Maltz, MBA, brings over thirty-five years of business experience to his work as an organizational consultant focusing on organizational and leadership development and change. He has worked around the world with for-profit and nonprofit clients across industries, helping, CEOs, Boards, and senior leaders develop and transform their organizations, manage risk, improve productivity and execution, expand markets, and achieve strategies. His deep interest in the psychodynamic underpinnings of organizations, coupled with his practical, bottom-line orientation enables his clients to gain personal insights while tackling difficult and, at times, overwhelming challenges.
Since September 11, 2001, Marc has focused on developing healthy, “resilient” organizations. Working with an investment bank headquartered in the World Trade Center, he and a team of consultants and clinicians helped guide this firm to achieve a remarkable recovery. The learning has led to a theory for organizational resilience–whether experiencing a trauma or less dramatic shifts in business conditions, “resilience” is a critical concept for managing organizations in an increasingly complex world.
Marc has published in numerous scholarly journals. His work on role, executive development and coaching includes: “A Framework for Consulting to Organizational Role” (with J. Krantz, 1997); “The Complexity of Leadership–The Complexity of the Organizational Self” (with K. Witt, 2006); and “‘Finding You in Me’: The Organizational Clinician Consulting to an Investment Bank that was in the World Trade Center on September 11, 2001” (2005). His work on resilience includes: “Organizational Resilience: how organizations can endure and prosper through trauma and normalcy” (2007); “The Power of Moral Purpose: Sandler O’Neill & Partners in the Aftermath of September 11, 2001” (with S. Freeman and L. Hirschhorn, 2004); and “Consulting to Trauma: Sandler O’Neil in the aftermath of 9/11” (2005). The research he and his colleagues conducted on resiliency won the National Academy of Management’s Best Paper/Best Research in 2003. Marc’s most recent article on performance management, “A New Perspective on Managing Performance” (with A. Baldonero and M. Hoffman, 2013), challenges how we manage performance in today’s agile organization. Marc has also published works on succession planning, using emotional social intelligence in leadership development, managing resistance to change, and working with dreams in organizations.
Marc is a co-founder of Triad Consulting Group LLC and on the boards of Patron Technology, Wade and Wendy, and The International Society for the Psychoanalytic Study of Organizations (ISPSO). He held executive positions at AT&T, Westinghouse Electric Company, NYNEX Corporation and Music Mining Co. Marc has an M.B.A. and holds postgraduate certificates from MIT and the Wharton School. He is a former Co-director and faculty member of the William Alanson White Institute for Psychiatry, Psychoanalysis and Psychology’s Organization Program. Marc is a Registered Organizational Development Professional and a member of the A.K. Rice Institute and the ISPSO.