Analysis: Why New Leaders Disappoint

Cites consultant Kerry J. Sulkowicz
Featured on Business Week
08.11.2014

It’s inadvisable to promote employees based solely on past performance. And when you do bump them up, you mustn’t desert them at the helm.

In what way could the firing and hiring of Della, an animal shelter manager paid a fairly modest salary, hold important lessons for high-level corporate executives and their boards?